Frequently Asked Questions

 
 

Do you take everything away?

Most of our clients require all the brush material to be removed from site, which is normally specified in the quote. Woodchips are good for your garden and can be left at your request. Cord wood can also be left for firewood either in lengths, or cut and split by us into logs. This would normally be specified in the quote.
 
 

Do I need permission to prune my trees?

Trees can be covered by a Tree Preservation Order (TPO) or be situated in a Conservation area. It is wise to check if there are any restrictions in place before carrying out any tree work. We are happy to do this for you, and make the applications if required, on your behalf.
It takes 8 weeks for a Local Planning Authority to reach a decision on works on a tree with a TPO. The LPA will lift TPOs in certain circumstances; unstable or dangerous trees.
The LPA has to be notified of your intention to have work carried out in a conservation area and has 6 weeks from the date of notice, to if necessary, apply restrictions or give consent.
   

Will the work affect my neighbours?

Our staff will endeavour to keep machinery noise to a minimum, whilst carrying out the work as safely and efficiently as possible. Where your trees overhang neighbouring properties access may be required for clearing up etc. We would normally require you to notify your neighbour of intended work.
   

Can I prune back neighbours’ trees that are overhanging my property?

Yes you can, but your neighbours’ trees can still be covered by planning restrictions. Try to agree works with the tree owner as there are many factors to be taken into consideration. We are more than happy to help and offer advice.
   

How much does it cost?

To provide you with an estimate, we offer a free, no obligation quotation. We will come to your property at a time that suits you, inspect your trees, and give you advice, followed by a written quotation. The quotation details the exact works to be carried out with a fixed cost for each item.
   

When is the right time to prune a tree?

Trees vary according to species. Most trees can be pruned at any time of the year, with a few exceptions:
- Cherry, Plum and related trees (Prunus species) should be pruned soon after flowering to reduce the risk of bacterial infection.
- Maple and Birch should not be pruned in the spring to avoid ‘bleeding’ (exuding sap), which although not considered damaging can be unsightly. Magnolia and Walnut should only be pruned in high summer.
   

Will there be a lot of dust and debris from your machinery?

Tree work does create dust and debris but we always try to clean up as we go to minimise dust and keep the work area as clean as possible. If you have any particular concerns please speak to the team leader when they arrive.
   

What about insurance?

We would like to reassure you that we are fully insured for all the works carried out and we adhere to strict health and safety measures throughout the process.